Privacy Policy

At MomoNook, operated by FEVERGUY LIMITED, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, protect, and disclose your Personally Identifiable Information (PII) when you visit or make a purchase from our website.

1. Information We Collect

We collect information to provide you with a smooth shopping experience and to securely fulfill your orders.

  • Information You Provide: When you place an order, create an account, subscribe to our emails, or contact support, we may collect: Name, Email address, Shipping and billing address, Phone number, and Payment-related information.

  • Automated Information: When you browse our website, we automatically receive certain information such as your IP address, device/browser information, and interaction data through cookies.

2. How We Use Your Information

We use the collected information for:

  • Order Fulfillment: To process payments, arrange shipping, and send order updates.

  • Customer Experience: To personalize your experience and improve our product offerings.

  • Communication: To respond to inquiries and, if you opt-in, send updates about new products or promotions.

  • Security & Fraud Prevention: To protect against unauthorized transactions and abuse.

3. Data Protection & Security

  • Encryption: All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted by our payment gateway providers.

  • Access Control: Personal information is stored on secure networks and accessible only to authorized personnel.

  • No Card Storage: MomoNook does not store your credit or debit card details on our servers after a transaction is completed.

4. Third-Party Disclosure

We do not sell, trade, or transfer your PII to outside parties, except for trusted partners who help us operate our website and conduct our business.

Advertising & Marketing Partners (Including AXON) We allow third-party partners to place cookies or pixels on our site to deliver relevant advertisements. These partners include:

5. Cookies Policy

We use cookies for:

  • Strictly Necessary Cookies: Required for site functionality (e.g., shopping cart).

  • Analytics Cookies: To help us understand site usage.

  • Marketing Cookies: Used by partners like AXON and Meta to show relevant advertisements. For a detailed list of Shopify-related cookies, visit: https://www.shopify.com/legal/cookies

6. California Online Privacy Protection Act (CalOPPA)

  • Users may visit our site anonymously.

  • This Privacy Policy is accessible via a clearly visible link on our homepage.

  • We honor Do Not Track (DNT) signals and do not track or use cookies when a DNT mechanism is enabled.

7. Children’s Privacy (COPPA)

MomoNook does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with data, please contact us for immediate removal.

8. Fair Information Practices

In the event of a data breach, we will notify affected users via email and post a notice on our website within 7 business days.

9. CAN-SPAM Act Compliance

In compliance with the CAN-SPAM Act:

  • We do not use misleading subject lines.

  • Promotional emails are clearly identified.

  • You may unsubscribe at any time via the link at the bottom of our emails.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

    • Brand Name: MomoNook

    • Corporation: FEVERGUY LIMITED

    • Address: 1/F, 10 PAK SHA RD, CAUSEWAY BAY, HK

    • Phone: +1 (530) 591-6106

    • Email: service@momonook.com